What should we do in the first 90 days after PIM go-live?
In the first 90 days after PIM go-live, stabilise integrations, support users daily, measure completeness and quality weekly, close the backlog of go-live issues and start the governance routine. Confirm the scope of the next release by day 90, so the programme keeps momentum and the business sees the next step.
The first 90 days after go-live decide whether the PIM becomes the trusted source or a parallel system. The aim is stable operations, visible quality gains and a governance routine that continues without the project team.
A practical 90-day plan:
- Days 1 to 30, hypercare: monitor integrations daily, fix blocking issues and give users a fast support channel. Retire the old spreadsheets and exports so nobody falls back on them.
- Days 31 to 60, measurement: report completeness and quality per product family and channel every week. Start the governance board with data owners, and agree the change process for attributes and workflows.
- Days 61 to 90, improvement: close the go-live backlog, run refresher training based on real errors, and confirm the scope and date of the next release.
Track 4 numbers from day 1: completeness per channel, time from product creation to publication, data errors reported by channels, and active users per week.
In PIMvendors engagements, a frequent failure after go-live is a governance gap: the project team leaves and nobody owns the rules. Name the governance lead and data owners before go-live, following the PIMvendors sequence of Data, Process, People, Tooling.
Other questions at this stage
Sources and method
How this page was made: drafted by the PIM Selection editors from the sources listed, checked against the PIMvendors selection method, and signed off by a named expert. Editorial policy.
Cite this page
PIM Selection (2026). What should we do in the first 90 days after PIM go-live?. PIMvendors.com. https://pimselection.com/ask/what-should-we-do-in-the-first-90-days-after-pim-go-live/ (version 2026-10-14).