Neutrality policy and commercial disclosures

PIMvendors earns money from vendors and from buyers

PIMvendors has commercial relationships with some of the vendors this hub covers, and this page discloses them. PIMvendors runs a paid vendor partnership programme on pimvendors.com. Some vendors with profiles in PIM Selection are PIMvendors partners.

PIMvendors also earns advisory fees from buyers. In 2025 PIMvendors helped 15+ companies select a PIM through a full selection or a shortlist. Those buyers pay for the advice.

Both income streams create a risk of bias. The rest of this page sets out what each relationship buys, and the firewall that keeps it out of the hub's assessments. The methodology explains how vendors are assessed.

What the partnership programme buys

Partners buy visibility and lead flow on pimvendors.com. The programme has five tiers: Free, Entry (EUR 500 per year), Bronze, Silver and Gold. PIMvendors works with 50+ partners.

A success fee may apply under a letter of intent. Vendors outside the programme still appear on the All PIM solutions list of 250+ systems, with a logo and a one-line description, and no link.

The firewall between revenue and assessment

Commercial status has no route into the hub's lists, scores or verdicts. The firewall works through six rules.

1. Vendor records in PIM Selection carry no partner, sponsorship or featured field. A list cannot sort on a field that does not exist.
2. Vendor lists are alphabetical unless the reader chooses another sort.
3. The PIM Fit Finder and the shortlist logic use the reader's answers and the vendor's capabilities. They take no commercial input.
4. Comparisons and verdicts are editorial. A partner receives no advance view of them and no veto.
5. Partner status is disclosed on each vendor profile, including the tier and start date.
6. Vendors can correct facts with evidence. Vendors cannot edit opinions.

Paid visibility exists on pimvendors.com, outside the hub. Inside the hub at /, no placement is for sale.

Success fees are disclosed, case by case

Where PIMvendors receives a fee linked to a vendor's sale, that arrangement is listed in the register below. Success fees can apply under a letter of intent with a partner. The register names the vendor and the relationship type, so a reader can see which outcomes could earn PIMvendors money.

In an advisory engagement, the risk is sharper. PIMvendors tells the buyer in writing about any fee arrangement with a vendor on that buyer's shortlist. The buyer can then weigh the advice with that knowledge.

Buyer details from hub tools are passed to a vendor only with the buyer's explicit consent, and only after the vendor is named to the buyer.

Commercial relationships register

The register lists every vendor with a commercial relationship with PIMvendors. Relationship types include partnership tier, success-fee arrangement, letter of intent, webinar sponsorship and event sponsorship for Product Content Europe.

The register is updated whenever a relationship starts, changes tier or ends. Changes are recorded in the update log.

How to raise a neutrality concern

Report a suspected bias the same way as a factual error. Send the page link and the concern via the contact form on pimvendors.com. A PIMvendors consultant other than the page's reviewer assesses the concern.

The outcome is published as a correction note on the page when the concern holds. The editorial policy sets the 2 working day target for corrections.